Resources — Testimonials
Three letters from the people who keep the floors.
Unsolicited, and from the hardest audience a floor has — the people responsible for maintaining it. Three letters from facilities leadership at Florida healthcare campuses, written years into service, on Texas Granite solid vinyl tile and Mirra plank from American Biltrite.
A burnished resilient floor at Winnie Palmer Hospital — the no-wax finish every one of these letters comes back to.
01 — Florida Hospital Winter Park
Fewer chemicals, fewer man-hours, the same standard.
In a letter to Yorkshore, Donald P., Facilities Director at Florida Hospital Winter Park, confirms “the success we have had with your Texas Granite product” — a floor that has proven durable, read well with staff and visitors, and cut both the chemical load and the man-hours needed to keep it to standard.
A no-wax speckled field and the machine that keeps it — the chemical load and man-hours the Winter Park letter counts in savings.
A solid vinyl field photographed at Winnie Palmer — the product line Winter Park’s letter confirms, in service on another Florida campus.
Durability
“Your product has proven to be extremely durable” under the daily traffic of a working hospital — the first claim in the letter, and the one the rest depend on.
Reception
“A great look that has been well received by our staff and visitors” — appearance holding up in a building type that never closes for cleaning.
Chemistry
“We have had the opportunity to reduce the amount of chemicals utilized to maintain the floors” — a maintenance line that got shorter, not longer.
Labor
“A substantial reduction in FTE man-hours,” with burnishing the team describes as easy — and a finish that keeps the floors to a high standard.
02 — Lakeland Regional Health
The look of wax, without the wax.
Thomas A., Facilities Operations at Lakeland Regional, writes that the Texas Granite “always looks good, as if it has received a nice shine from waxing” — except it never is waxed. Entrances and corridors are kept with a buffing machine alone, and the team purchased slower-RPM scrubbers specifically to hold the manufacturer’s maintenance specification.
The heavy-traffic public spaces Thomas A. writes about — kept to a shine with a buffing machine, never wax.
The letter
“Performance has exceeded our expectations.”
The full letter runs from appearance to labor: “a faster and less obtrusive way to maintain our heavy traffic floors,” saving “a lot of time and labor” — a product Lakeland calls very valuable for enhancing the campus’s appearance.
03 — Arnold Palmer Medical Center
Recommended for every possible project.
“My experience with several brands of flooring over the years within my hospital has led me to highly recommend Mirra luxury vinyl plank and tile as well as Texas Granite solid vinyl tile.” Richard U., Facility Manager at Arnold Palmer Medical Center, cites the high PSI rating and the no-wax feature — products that “continue to perform year after year while keeping maintenance to a minimum.”
Wood-look plank at a Winnie Palmer entrance — part of Arnold Palmer Medical Center, the campus behind this letter.
04 — References
Speak to the operators directly.
Every letter on this page came from a facilities desk, unprompted. If you would rather have the conversation than the excerpt, we will arrange it.
References
Operators will take your call.
Your dedicated account executive can connect you with the facilities teams behind these letters — and with operators running the same products in your sector. References are part of the specification package, not a favor.

Color set into the field at Winnie Palmer — the kind of floor these letters describe, still performing long after the punch list.
Every project starts with a conversation.
One dedicated account executive carries your project from first sample to final walkthrough — one contact, start to finish.
